The first 1-2 funeral homes to pilot Vestamere get 50% off for 12 months. We get something more valuable: your unfiltered feedback.
Vestamere is feature-complete for v1 (paperwork bundle, body tracking, GPL engine, family portal, aftercare, compliance) but not pilot-tested at scale. We’re looking for 1-2 independent funeral homes willing to put real cases through it for 90 days. In exchange: aggressive discount, direct founder access, and influence over what we build next.
What the pilot looks like
90-day commitment
- Day 0 (week of signing): 30-min onboarding call. Tenant provisioned. Pricing locked at 50% of standard rates for 12 months.
- Week 1: Setup — funeral home profile, users, GPL initialization. ~2 hours of your time.
- Weeks 2-4: First 3 cases run through Vestamere (in parallel with your existing software as safety net).
- Months 2-3: Vestamere becomes primary; old software phased to historical reference.
- Day 90: We jointly review what worked and didn’t. You’re free to continue, switch, or part ways amicably with full refund of unused months.
What you give us
- Weekly feedback notes (10 minutes of writing).
- Permission to mention you in marketing — anonymized initially, named if you consent later.
- Photos / screenshots of real usage for our marketing (with family + staff consent).
- Honest reactions when something is broken or confusing.
What you get
- 50% off for 12 months. A 200-case home pays ~$3,400/year instead of ~$6,800.
- Founder mobile. Direct text/call access for emergencies. Real human, real number, real hours.
- Influence over the roadmap. Pilot feedback drives V1-D priority and v1.5 sequencing.
- Migration assistance from your existing software (SRS / FrontRunner / Passare / Gather) — at no cost during pilot.
- The complete v1 product — not a stripped-down "pilot" version. You get every feature we’ve shipped.
What’s in v1 today
All shipped, all live, all part of the pilot:
- One-click paperwork bundle — death certificate, obituary, insurance claim packets, newspaper submissions, VA / SSA forms, benefits checklist.
- Body tracking with family-visible chain of custody — barcode tag at intake, scanned handoffs, family portal audit log.
- Real-time GPL + signed arrangement quotes — versioned price list, hash-signed quotes, PDF export, public website auto-publish.
- Family portal — chain of custody, arrangement quote, benefits checklist, state-specific FAQ, aftercare touchpoints.
- Aftercare engine — 9-touchpoint cadence (Day 7 / 30 / 60 / 90 / first holiday / first anniversary / birthday / year 1 / month 11). Estate-clearance checklist. Grief-resource catalog. Ethical defaults.
- Compliance reference — federal + 9-state rule catalog (CO, IL, FL, TX, WA, OR, CA, MA, NY).
- Disposition SLA monitoring — Inngest worker alerts on overdue cases.
- AI-assisted drafting — obituary, with explicit family review before any publication. Ethics-aware (see
/articles/ai-in-funeral-software).
What’s NOT in v1 yet (and we’re honest about it):
- QuickBooks Online integration — in procurement (Intuit developer account approval pending). Manual export works.
- ASD answering service inbound — in partner-program outreach.
- C&J Financial insurance funder — in partner outreach. Manual carrier filing works today.
- 3rd-party e-sig service (DocuSign / HelloSign integration) — director records signature method (e_sig / paper / verbal_recorded) but no provider-integrated flow yet.
- State rules outside Tier-1 launch states — falls back to FTC baseline.
Who’s a good pilot fit
Yes if:
- You’re an independent funeral home in CO, IL, FL, TX, WA, or OR (Tier 1 launch states with full state-overlay compliance). Other states work at federal baseline; can still pilot.
- You handle 80-500 cases per year. Small enough to onboard quickly; large enough that the math matters.
- You’re using a legacy desktop system (SRS, FrontRunner) and ready to modernize.
- You care about the family experience — body tracking, transparent pricing, aftercare — not just director efficiency.
- You’re willing to give honest feedback. Even uncomfortable feedback.
Probably no if:
- You’re a chain-affiliated home or part of a roll-up acquisition pipeline. Vestamere is built for independents.
- You need every integration to work day-1 (QB, specific funder, specific carrier). We’ll get there; we’re not there yet.
- You handle <30 cases/year. The math gets tight; the minimum monthly may not fit.
- You’re shopping based primarily on price. Vestamere’s pricing is fair (per-case with volume discount) but Osiris and some legacy tools are cheaper.
How the conversation goes
If you’re interested:
- Email founders@vestamere.com. Use the subject "Pilot interest" and tell us:
- Funeral home name and location
- Annual case volume (approximate)
- Current software (SRS / FrontRunner / Passare / Gather / paper / etc.)
- What you want to be true in 12 months that isn’t true today
- 30-minute call. We talk through your current workflow, your pain points, and what specifically Vestamere would handle for you. We’re honest about what we DO and DON’T do well.
- If we’re a fit, we move to pilot signup. If not, we tell you so honestly and recommend a different tool. (Common honest recommendations: Passare if maturity matters most; Osiris if "by-FDs-for-FDs" framing is central; Gather if Homesteaders alignment is a fit.)
- Pilot signing: one-page agreement covering the 50% discount, the 12-month price lock, the cancellation terms (any month, full refund of unused), and the feedback expectations. No forced arbitration. No class-action waiver. Plain English.
What we’ll ask you in the call
Just so you can think ahead:
- What’s the case management problem that, if solved, would change your week?
- What software have you tried and why did you leave?
- What specifically goes wrong at your home today — the recurring frustration?
- How do you think about the cremation transition and Celebration of Life?
- What’s your succession plan? (Not a sales question — we want to know who’ll inherit the operating decisions.)
- Who else at your home would touch Vestamere day-to-day, and what do they need?
Pilot success looks like
At day 90, we consider this a success if:
- [ ] You’ve run 15-20+ real cases through Vestamere.
- [ ] Body tracking is muscle-memory for your prep room staff.
- [ ] Your active GPL is what families see and what gets signed.
- [ ] At least one family triggered an aftercare touchpoint and reacted positively.
- [ ] You haven’t hit a blocking bug for >48 hours.
- [ ] You’d recommend Vestamere to another independent funeral home owner you respect.
5 of 6 = we succeeded. Fewer = we revisit. Either way, you keep your data and we honor the pricing commitment.
What happens after the pilot
If the pilot succeeds, you’re a Vestamere customer at standard pricing (less the 50% lock-in through month 12). You also have permanent founder access, priority for v1.5 features, and (if you consent) a named role in our case studies.
If the pilot doesn’t succeed, you cancel. Full refund of unused months. Full data export. No hard feelings. We’ll typically ask for a 30-minute exit interview to understand what didn’t work — that’s how we improve.
Read more before reaching out
- `/articles/620-reviews-reputation` — what 620 family reviews taught us about the industry. The research that motivated Vestamere.
- `/articles/retention-crisis-thursdays` — why directors are leaving the profession and what tooling can do about it.
- `/articles/body-tracking-wrong-remains-lawsuits` — the specific failure mode body tracking prevents.
- `/articles/ftc-funeral-rule-rewrite-explainer` — what’s coming regulatory-wise.
- `/pricing` — interactive calculator. Calculate your actual rate.
- `/landing/for-independents` — the broader positioning.
CTAs
Email founders@vestamere.com with subject "Pilot interest"
OR
Calculate your rate at /pricing first to see what you’d pay
OR
Read the onboarding guide at docs/pilot/onboarding-guide.md in the repo, if you want to see exactly what onboarding looks like before you commit.
The pilot is real and limited. We’re looking for 1-2 funeral homes, not 20. If you’re reading this, you’re probably the audience.