FrontRunner Pro got you here. Vestamere takes you forward.
FrontRunner is the other legacy desktop incumbent. Same operational pattern as SRS: built for the operating reality of 1999-2010, working for a long time, but increasingly hard to staff up around. The migration playbook is similar — with a few FrontRunner-specific notes.
Why FrontRunner customers are migrating
The corpus signal on FrontRunner is consistent with SRS but with one specific complaint: bugs that have lingered for years. Reddit: "needing to select a project twice in the project menu bar." Small UI rough edges that don’t get patched, because the desktop release cycle doesn’t favor minor fixes.
Common migration triggers:
- Bugs accumulating. The director who’s been clicking around the bug for three years finally cracks.
- Cloud expectation from new staff. Apprentices don’t want to learn another desktop install.
- FTC rewrite pressure. FrontRunner’s GPL/website-publish capabilities are not built around the expected new rule.
- Integration gaps. QuickBooks, modern obituary aggregators, insurance funders — not native in FrontRunner.
What FrontRunner got right (acknowledged)
- Workflow coverage. FrontRunner handles the operational scope of multi-location independents.
- Tenured customer base. Real loyalty exists for FrontRunner among long-time customers.
- Bundled website tooling. FrontRunner’s website integration was ahead of its time at launch.
A migration preserves the operational continuity your team built — without locking you into a UI nobody else wants to learn.
The Vestamere FrontRunner migration playbook
Same 4-step pattern as SRS migration — pre-migration audit, parallel deployment, historical import, sunset + training. Specifically for FrontRunner:
Importer specifics
- Case record imports handle FrontRunner’s table structure directly.
- Custom-field mappings tested across the 5 most common FrontRunner customizations.
- FrontRunner’s document templates port to Vestamere’s tenant-customization framework (M11 — see roadmap).
- FrontRunner website data (themes, pages, obituary archives) — migrated to either Vestamere’s headless-embed (v1) or hosted-website module (v1.5).
Timeline
- Pre-migration audit: 1-2 hours
- Parallel deployment: 30-60 days
- Historical import: 1 week
- FrontRunner sunset: 30 days after validation
- Total: 60-90 days from contract to fully Vestamere-operational.
Director training
- Senior directors familiar with FrontRunner: 4-6 hours guided.
- New / apprentice staff: trained on Vestamere directly.
- Bookkeeper / accounting team: 2-hour session on QuickBooks/Xero sync.
What you gain
Same set as the SRS migration page:
- Cloud-native (no local backups)
- Modern responsive UI
- FTC compliance backbone
- Body tracking native
- Modern integrations
- Apprentices can use it
Plus FrontRunner-specific upgrades:
- Bugs that don’t persist. Vestamere ships fixes in days, not annual release cycles.
- Website integration that’s decoupled. Your existing FrontRunner website can stay (with our headless embed) OR migrate to our hosted module.
What you give up
Same set as SRS migration:
- "Everything in one desktop install" simplicity
- Exact muscle memory
- Some highly customized workflows
Pricing
Same as SRS migration. See /pricing. Migration assistance included in 30-day trial; no setup fee.
CTAs
- See the FrontRunner migration walkthrough
- Pre-migration audit — free 1-hour conversation
- Calculate your rate at /pricing
FAQ
What about FrontRunner’s website / obituary archive? Migrates to Vestamere’s family-portal memorial surface. Existing obituary URLs can redirect (we provide a URL-mapping export).
Can I keep my existing FrontRunner website domain? Yes — point your domain at Vestamere’s headless embed and your existing URLs continue working. Hosted-website module (v1.5) is the deeper integration.
Do you support FrontRunner’s preneed module? Vestamere’s preneed module is v2 — see roadmap. Until then, preneed lives separately; FrontRunner data imports as historical reference.